1 2 3 4 5 6
spacer

Services – Maintenance & Support

Benchmark Broadcast Systems offers a number of support options to maintain the smooth running of your system. These are all scalable and aimed at meeting your particular requirements. In essence, they comprise:

  • Rapid-response telephone support
  • On-site technical support
  • Equipment maintenance
  • Spare or replacement warranties
  • Installation of firmware/software updates – as and when required
  • Comprehensive maintenance options 
On Air

A very strong and important feature of Benchmark’s support services is the simple fact that the engineers who answer support calls are also the engineers that undertake installation and commissioning. Consequently, the engineer or engineers who arrive to attend your service call will, in all probability, be the same personnel who undertook your installation. In essence, what this means to you is the reality that, in all likelihood, our support team will already be well versed with your system. Needless to say, this will result in faster identification of the problem; faster resolution; and hence, lower downtime and minimal disruption in your workflow.

Additionally, our support services can arrange the return, exchange, or repair of any defective equipment, and the despatch of any onsite assistance needed for their reinstallation.

Benchmark offers its Maintenance & Support Services as an integral part of a complete systems integration project as well as a stand-alone service.

 

QUICK CONTACTS

Singapore : +65 6749 3372
Bangkok : +66 83 611 1588
Chennai : +91 44 4215 4614 
Delhi : +91 120 254 4127
Dhaka : +880 17141 79033
Kuala Lumpur : +60 1 2367 4508
Manila : +63 92043 74566

VALUE ENGINEERING

Value engineering is the willingness to undertake complete responsibility for a project – from Concept to Commissioning (C2C). Read more...

spacer