Shape the Future of Broadcast
We are always on the look out for talent around the globe. See our current requirements below. For queries, use the contact form on our contact page.
Full-Time
•Posted March 25, 2026Broadcast Support Engineer
Global Operations
Minimum 3 years
Purpose of Category
"To provide high-quality technical support and incident management for global broadcasting environments."
Key Responsibilities
- Service Delivery: Professionally log, document, and prioritize incidents and service requests. Communicate progress effectively and respectfully to customers.
- Incident Resolution: Diagnose and resolve technical incidents within agreed service level timeframes, coordinating with internal departments and external organizations as needed.
- Operational Support: Monitor and maintain technical equipment to required standards, ensuring minimal disruption to operations.
- Technical Advice: Provide technical support to users and colleagues, offering input on new products and processes.
- Change Management: Comply with change control procedures, adapting methodologies to meet evolving priorities.
Essential Qualifications
2 to 3 years experience with broadcast/IT systems in live TV, Radio or multi-media environments or relevant qualifications. Clear communication skills with the ability to explain technical issues effectively.
Compensations
Competitive, based on experience